Disaster Recovery and Data Protection –Now More Than Ever

Recent Hurricanes Harvey and Irma, along with major earthquakes in Mexico, remind us how vulnerable we can be to disasters, and underscore the importance of data protection. As businesses depend on access to a range of systems–including call center, communications and collaboration application, customer management, and more–having a solid data protection plan can help you in a disaster recovery scenario. Now more than ever, a range of options exist to help maintain business continuity. Here are a few options to consider.   Review Your Data Protection Plan Key to your data protection plan is identification of mission-critical systems. The most important systems should be redundant, with the ability for failover in the event of a disaster. Your data centers and failover options should be geographically dispersed and on different network backbones. This can minimize downtime and get you back up and running sooner. Having your data backup available in Cloud Storage can help you recover other important files and application data if you lose access to your on-premise systems. SD-WAN for Business Continuity Software-defined wide area networks (SD-WAN) can also provide you a highly reliable and redundant network. Having the ability to switch Wide Area Networks using SD-WAN as an alternative to more costly MPLS solutions can ensure connectivity during a natural disaster. What’s more, Software-Defined Wide Area Networking can save you money in the long run by giving you the flexibility of a multi-carrier solution. Software as a Service for Disaster Recovery More businesses are turning to the Cloud for a range of applications–hosted email, Voice over IP (VoIP), Call Center, and others–to keep communications flowing during a...

Getting the Most from Cloud Computing

Cloud Computing adoption continues to outpace the growth rate of total IT spending. According to research firm Gartner, the market for public cloud services will continue expanding, with year-over-year revenue growth of 17.3%. Compare this to Gartner Growth expectation of total IT Growth of 1.4% and you can see how the market for Cloud Computing is maturing. Cloud Service Providers offer a wide range of solutions. According to CompTIA Trends in Cloud Computing, Cost reduction is the primary driver for VoIP, cited by 67% of companies with a VoIP implementation. Integration with other applications was cited as the second biggest driver by 36% of VoIP adopters. Here are a few tips to help realize the benefits of savings and integration of popular Cloud Services.   Manage Rogue IT Rogue IT is a term for technology deployed without the aid of a technology advisor. Cloud Computing empowers Line of Business (LOB) owners to rapidly deploy Software as a Service (SaaS) applications and to minimize the involvement of a technology advisor. Financial management, HR management, Call Center and Help Desk services are common SaaS application purchase decisions made by LOB owners. More often than not, LOB owners involve a technology advisor in the purchase decision for final approval and consultation. Cloud integration, security concerns, and the need to centralize technologies are common reasons to include a technology advisor. Without the input from a trusted advisor, the costs of Cloud adoption can increase, and the creation of silos from lack of integration can result. Navigate Cloud Security Concerns Due to the nebulous nature of Cloud Computing, Cloud Security can be a challenge...

Technology Trends for 2017

It’s that time of year when many businesses are setting goals and budgets for next year. This is a good time to reflect on the impact technology can have on your business. While Cloud Computing adoption remains strong, companies will increase migration from Public to Private Cloud and even migrate back “on premise.” Cloud adoption, digital transformation and streaming media will increase the demand for bulletproof networking. New technologies including SD-WAN will hit mainstream in 2017 to improve network performance in support of business requirements. Cyber threats will continue to keep business owners up at night with increased intrusions from ransomware and unplanned downtime from DDoS attacks. Here are a few takeaways to consider for your 2017 plan. More Choices for Cloud Computing In a recent study by the Computing Technology Industry Association’s (CompTIA), 43% of those using Public Cloud are expected to migrate to another Public Cloud Provider. For example, companies using Hosted Exchange may find themselves adopting Office 365 or Google for Work to keep current on the latest version of these communications and collaborations applications. The CompTIA “Trends in Cloud Computing” research also revealed 21% of Cloud usage will move from Public Cloud to Private Clouds. This scenario is driven by the need for compliance with industry regulations, including HIPAA regulations for health care and SOX compliance for Financial Services, among other business requirements. Digital Transformation Will Emerge as Competitive Advantage for Business of All Sizes Businesses will adopt new strategies for reaching new customers and servicing existing customers in 2017. These new strategies will fuel the need for digital transformation. Reaching new buyers through digital...

Migrating to the Cloud – How to Avoid Turbulence

Migrating to the Cloud can be bumpy if you are not prepared. Chances are you have already started migrating to the Cloud. Without realizing it, you may be accessing the Cloud by using mobile and web based applications and services that store and share your data from the Cloud. According to International Data Corporation, (IDC) public IT Cloud services (SaaS, PaaS, and IaaS) spending will reach $127 billion in 2018. The Cloud will outpace the total IT market at a rate of more than five times. With this shift, companies are migrating to the Cloud at a rapid pace, so it is important to plan your Cloud migration to avoid any unnecessary turbulence. Low Hanging Fruit for Cloud Migration Many applications lend themselves to Cloud migration. Communications and collaboration applications including Email, Voice and Web conferencing are great places to start your Cloud Migration. The Cloud can offer a secure, reliable and affordable alternative to maintaining these systems on premise. Along with providing additional capability, such as, File Sync and Sharing, previously unavailable from premise based solutions. Many companies have started their Cloud migrations with these subscription services to gain quick benefits from Cloud Computing. Planning Your Cloud Migration Moving your applications and their data to the Cloud, along with reliable data protection and online backup, should be carefully planned. First, determine which applications are candidates for Cloud Computing. When moving files, applications and back ups for data protection to the Cloud, consider your data volumes and network bandwidth. When this business infrastructure is in the Cloud you will need reliable connectivity to access critical information. Maintaining Security in...

Business Continuity Planning: How Much Downtime Can You Afford?

Having a Business Continuity Plan is an important way to ensure your company can operate during and after a disaster. By assessing your business risk, you are able to protect your company and minimize downtime that may occur from unplanned business interruptions. Natural disasters including fire, earthquake, flooding and snowstorms can slow or halt operations. In addition, other threats including cyber attacks and data leaks can cause unplanned disruptions to your business. The impact of prolonged unplanned downtime can be reduced and or eliminated, but at what cost? Here are three things to consider when developing your Business Continuity Plan. What is Your Cost of Downtime? To develop a Business Continuity and Disaster Recovery Plan it is imperative to evaluate your risk of loss from downtime and business interruption. There are many factors to consider when calculating the risk of loss due to downtime. How much revenue would you lose per hour, day or week if your business was off line and you were unable to process orders? Could your inventory lose value if your factory, warehouse or retail operation were shut down? If you suffered a privacy breach what would be the impact to your company’s reputation? The risks and costs are different for each company based on industry, size and other factors. Start by assessing the risk to determine how quickly you need to react during and after a disruption. How Fast do You Need to Recover (RTO vs RPO)? The cost of downtime to your business is expensive. It is important to evaluate which applications and data are critical to your operations. During or after a...
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